Mid-Market (10-250 employees)

IT Team Sizing Calculator™

What is the right IT-to-user ratio? Determine optimal staffing levels based on your actual needs and identify critical skill gaps.

1:50
Avg. mid-market ratio
67%
Teams are understaffed
40%
Time spent on support

User Support

Helpdesk and assistance

How many users does your IT support?

25
< 5050-100100-150150-200> 200

Diversity of workstations, OS, business applications

25
SimpleStandardVariedComplexVery complex

SLA level expected by users

25
Flexible24h4h1hReal-time

Infrastructure

Systems and networks

Physical and virtual servers to manage

25
< 55-1515-3030-50> 50

Cloud adoption and complexity level

25
NoneSaaS onlyBasic IaaSMulti-cloudComplex hybrid

Impact of outage on business

25
LowModerateImportantCriticalVital

Development

Applications and integrations

Number of internally developed applications

25
01-34-89-15> 15

Number of flows and connectors between applications

25
< 55-1515-3030-50> 50

Frequency of updates and new features

25
RareQuarterlyMonthlyBi-weeklyContinuous

Security

Cybersecurity and compliance

GDPR, ISO 27001, industry regulations

25
NoneGDPR+Industry+ISOHighly regulated

Sensitivity level of processed data

25
PublicInternalConfidentialSecretCritical

Attack surface and external visibility

25
LowLimitedModerateSignificantHigh

Projects

Transformation and evolution

Number of active IT projects simultaneously

25
0-12-34-67-10> 10

Scale of transformation projects

25
StableEvolutionsModernizationTransformationDisruption

Number of IT suppliers to manage

25
< 55-1010-2020-30> 30

Your current IT context